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Premios y reconocimientos Taoticket
Un sincero agradecimiento a TODOS nuestros Clientes, sin ustedes no hubiéramos logrado todas estas victorias. Gracias también a nuestro personal, extraordinario por su competencia y cortesía.
Best Early Booking Agency 2023 - Costa Cruises
Ticketcrociere wins the “Early Booking” award as the best Italian agency for advance bookings. A long-standing tradition for the company, capable of winning over the customer long before leaving for the cruise. «It is an honor for us to receive this recognition – comments Nicola Lorusso, CEO of Ticketcrociere – We work a lot on early booking, because it is fundamental for the world of cruises. Booking well in advance allows companies to plan for the future and allows cruise passengers to experience the perfect holiday, having plenty of time to choose the cabin best suited to their needs, excursions, packages and all the benefits of a cruise. Among other things, advance bookings usually benefit from special rates." The great event involved 410 agencies; among these, 120 have obtained recognition. Among the other award categories: the "Over the Top Agencies" and the "Top Ten", the best performances at regional and national level, the best "Costa Extra User", the recognition for networks and that for trade newspapers . «The new positioning of the Costa brand, the continuous investments in the product and communication and the new tools and services made available to travel agencies have allowed us to give value to our holiday offer by differentiating it from others – states the country manager of Costa Crociere, Carlo Schiavon – After a 2022 in which we recorded widespread confidence in our product, we are ready to face 2023 with great momentum, supported by the positive feedback, in terms of sales and customer satisfaction».
Best Online Agency 2021 - MSC Cruises
This year the event took place on board MSC Splendida, from 28 to 30 September, from Brindisi to Civitavecchia, in the passage from east to west of the Mediterranean, which has been the great protagonist of the restart of the ships since August 2020. Over 600 travel agents from all over Italy participated in the first major post-pandemic on-board event, which involved hundreds of partners. The highlight of the “All Stars of the Sea” cruise was the Awards evening, in which travel agents won the prestigious All Stars of the Sea 2021 award. And also this year on stage there is Ticketcrociere, which received the award as Best Online Agent.
Best Performer World Cruise 2019 - MSC Cruises
A record 2019 for Taoticket, which received a new recognition. Nicola Lorusso's company - based in Genoa and which in the year in question recorded almost 20 thousand cruise passengers who booked their trip through Ticketcrociere, the company's Italian brand - has reached another milestone as evidence of the work carried out. In fact, for the second consecutive year Taoticket received the MSC Crociere All Stars of the Sea award for the Best Performer World Cruise category. On November 22nd in Genoa - on board the new newly christened MSC Grandiosa flagship - there was an awards ceremony during the evening introduced by the MSC country manager for Italy Leonardo Massa and the commercial director Luca Valentini. Marina Delfino, the company's administration and after-sales manager, collected the prestigious award. The portal is an important point of reference for the cruise sector in Italy and is standing out for its ability to propose and sell the World Cruise. Another workhorse of the brand is the MSC Yacht Club.
QSC Qualification Cina 2019
Taoticket obtained QSC qualification for the Chinese market on July 24, 2019! QSC is the Tourism Quality Service Certification program in China. It was formally implemented in 2013 to help Chinese tourists identify and resolve overseas suppliers with high-quality service under the supervision of professional authorities, so that Chinese tourists can get reliable, comfortable and quality travel experiences . As an excellent online travel agency, Taoticket will ensure the quality of service and continue to improve the standard of its offers, in order to always offer the best and cheapest rates to its customers. Browse the official QSC website for China Tourism Quality (www.qualitytourism.cn) and search for "踏鸥" or "Taoticket" to find our company in the list of certified suppliers.
"The protagonists of the Sea" 2019 - Costa Cruises
It won as Best Web Agency for the sale of Costa Crociere's 2019/2021 Around the World trip. Taoticket, the leading travel agency in Italy for the sale of online cruises, received an important new recognition during the 26th edition of Protagonisti del Mare, the annual event organized by Costa Crociere dedicated to its partner travel agencies. From 15 to 19 May, around 1800 travel agencies and partners from over 32 countries around the world participated in the event on board the Costa Favolosa on the Savona-Marseille-Barcelona itinerary with the shipping company's commercial team. Four days of training activities, discussions, analyzes of the cruise market, shows and entertainment. The awards ceremony took place on Thursday 16th, in the ship's theatre, and Taoticket system and social administrator Matteo Lorusso accepted the award. The 2019 edition of the Protagonists of the Sea was created with the aim of putting travel agents at the centre, involving them in a series of initiatives tailored to their preferences, with the active participation of Costa management. For the web agency category, in addition to the award relating to the 2019/2021 world cruises, awards were also awarded based on turnover and the total number of passengers. There were many new features presented on board, including CostaNext Joy, a new loyalty program that allows you to accumulate points for each cruise sold and then be able to choose prizes from a catalog with over 100 different products. In the month preceding the departure of the cruise, travel agents were invited to express their preferences and opinions on certain topics. The responses received were the starting point for building a series of activities which were then proposed to the agents on board and on land, the contents of the "Costa meets Partners" plenary session and the main events related to fun and sharing.
Top Partner Online 2019 - Royal Caribbean
New important recognition for Taoticket from Royal Caribbean. The online cruise agency was rewarded by the shipping company for its great support and for its 2018 and early 2019 sales results. The award was presented in March to the Genoese company at its headquarters directly by Barbara Ughetto C., key account manager in Italy for Royal Caribbean International, Celebrity Cruises and Azamara Club Cruise. The company administrator Nicola Lorusso was present at the delivery, accompanied by the quality and production manager Andrea Barbaro, the system administrator Matteo Lorusso and Marina Delfino. Every year Royal Caribbean identifies and rewards the travel agencies and partners who have obtained the best results in terms of performance and Taoticket had already received important awards from the company, which at the end of each year takes stock and monitors the agencies also with a view to The year is about to begin. “Our Travel Agent Awards reward a small circle of online and street agencies – explains Barbara Ughetto C. – They are those who support us, who are committed to promotion, who share our sales philosophy and who have believed in our products”. Great satisfaction also comes from Nicola Lorusso: "It is not the first time that the company has chosen to reward us - he says - and we are very proud that our work is recognized and highlighted with this important award".
All-Stars of the Sea 2019 - MSC Cruises
Taoticket 2018 ended with a new recognition. Nicola Lorusso's company - based in Genoa and which in the year in question registered over 15 thousand cruise passengers through booking on the Ticketcrociere portal, the company's Italian brand - has reached another milestone as evidence of the work carried out. The best web agency in Italy several times, Taoticket received the MSC Crociere All-Stars of the Sea award in November for the new Best Performer World Cruise category, during an evening hosted by the MSC country manager for Italy Leonardo Massa and the commercial director Luca Valentini. The award ceremony took place on board the MSC Fantasia during a two-day mini-cruise that started in Civitavecchia and stopped in La Spezia before reaching the port of Genoa. The portal has become an important point of reference for the cruise sector in Italy. The category in which Taoticket was awarded refers to a product proposed for the first time by MSC Crociere, which Taoticket was able to "exploit better - explained the sales manager online travel agency MSC Nello Prudente - Both in terms of performance and in terms of of communication, they managed to immediately project themselves onto the World Cruise, onto the news. It's not just a question of numbers but of approach. It's a harder product to sell and they did a great job with it. It was the 14th edition of All-Stars of the Sea, the first dedicated only to the Italian market. The company has chosen and rewarded its "stars" among the agencies, suppliers and main partners.
"The protagonists of the Sea" 2018 - Costa Cruises
From 3 to 6 May 2018, the 25th edition of "The Protagonist of the Sea" was held on board the Costa Favolosa. During the ceremony, presented by Natasha Stefanenko, Taoticket was once again awarded as "Best Web Agency" in Italy. Matteo Lorusso, the agency's System Administrator, received the award. This enjoyable cruise, that called at the ports of Savona, Marseille and Barcelona, was also the occasion to celebrate Costa Crusises' 70th anniversary with an original Fluo Party. On board the guest, representatives of the Best Travel Agencies, had the opportunity to taste sophisticated menus created by the famous Chef Bruno Barbieri and admire acrobatic circus shows.
Top Partner Online 2018 - Royal Caribbean
This year Taoticket was once again awarded by Royal Caribbean as "Top Partner 2017". The award was directly presented by the company's Key Account Manager Barbara Ughetto to the CEO Nicola Lorusso, accompanied by Quality and Production Manager Andrea Barbaro and Matteo Lorusso. Taoticket in fact ranked among the top 10 Best Online Agencies among the many nominees for sales made in 2017 up to and including January 2018. The presentation of this well-deserved award was an opportunity for the Royal Caribbean group to confirm the presence of at least one Oasis-class ship in the Mediterranean for the next five years. For example, this year there will be the brand new Symphony Of The Seas sailing in April, while 2019 will see Oasis Of The Seas departing from Civitavecchia. Summer 2019 will also see the long-awaited Celebrity Edge in the Mediterranean, Celebrity Cruises' first Edge-class ship that promises to impress all lucky passengers on board with its cutting-edge technology and design.
Top Partner Carnival Cruise Line 2018 - Carnival Cruise Line
Taoticket was awarded as Top Partner Carnival Cruise Line during the first edition of the "Appreciation Event" organised by Gioco Viaggi on 18 January 2018 in collaboration with Top Partner Carnival Cruise Line and Princess. The ceremony took place in Milan at an exclusive five star Park Hyatt Hotel. Nicola and Matteo Lorusso collected the award in one of the hotel's luxurious conference rooms. During the ceremony there were also Gioco Viaggi President Gigi Torre, Carnival Cruise Line Vice President International sales Iain Baillie, Tony Roberts, Vice President Uk & Europe of Princess Cruises and Paul Nuyens, business development manager for Benelux, Germany, Italy, Israel, Russia and Japan of Top Partner Carnival Cruise Line. After the ceremony there was excellent refreshments by 2-star Michelin chef Andrea Aprea in his elegant restaurant Vun.
"The protagonists of the Sea" 2017 - Costa Cruises
The 24th edition of "The Protagonists of the Sea 2017" has just ended, with our agency once again awarded as Best Web Agency. The ceremony took place on board the Costa Pacifica from 2 to 5 April 2017 departing from Savona for a three-night Western Mediterranean mini-cruise. On board, the most important representatives of the company awarded the Best Travel Agents in 2016 among more than 1,600 participants and they seized the opportunity to show the new catalog for Cruises 2018/2019. In the coming season you will see new itineraries and menus that were directly presented by the famous chef Bruno Barbieri. The event had also a great impact on social media, where it was followed closely with the hastag #TheProtagonistsoftheSea.
Best Msc Yacht Club Producer 2016 - MSC Cruises
Best Msc Yatch Club Producer, this is the latest award won by our agency during the All Stars Of the Seas ceremony organized by MSC Cruises for the best agencies. The event took place on board the elegant MSC Fantasy that visited some of the most important ports of the Mediterranean such as Genoa, Marseille and Barcelona. This award wanted to highlight our commitment to the exclusive sector MSC Yatch Club, the luxury aerea reserved on board MSC Divina, MSC Fantasia, MSC Meraviglia, MSC Preziosa, MSC Seaside, MSC Seaview and MSC Splendida. This evening was the opportunity to announce the company's great 2019 Novelty: the first World Tour onboard MSC! The ship that will carry out this important cruise is MSC Magnifica, that will visit 32 countries on 5 continentsin 119 nights. New World Class ships planned between 2022 and 2026 have also been announced, coming after the highly anticipated MSC Meraviglia - June 2017 , MSC Seaside - December 2017, MSC Seaview - 2018 and MSC Bellissima -2019.
Awards ceremony on Harmony Of The Seas 2016 - Royal Caribbean
Royal Caribbean awarded our Agency as Best Italian Web Agency during the inauguration of the world's largest ship, Harmony of the Seas. The ship was launched on 7 June 2016 in Barcelona in front of the incredulous looks of its passengers: among surfing simulations, slides as high as the ship itself and amazing water games, we received the award as Best Online Web Agency. The ship is a real spectacle and different from any other: you can stroll through Central Park and feel like you are in New York or enjoy the view of the Promenade directly from your balcony cabin. No longer just a sea view! Harmony of the Seas is the most high-tech ship in the world: cocktails are directly served from mechanical arms that mix the ingredients and you can watch an ice skating show right on the sea! The ship is an endless adventure park where there is no shortage of relaxation areas including spas, gyms, swimming pools and sports activities of all kinds for the most complete holiday ever.
Best Web Agency in Italy 2016 - Costa Cruises
Our Agency was once again awarded by Costa Cruises as Best Web Agency 2015 during "The Protagonists of the Sea" ceremony that took place on board the Costa Favolosa, that set sail from Savona on 9 May for a mini-cruise that has visited the port of Barcelona and Marseille. 1,500 European and other agents, many of them comes from South America, were welcomed by the General Director of Costa Cruises Neil Palomba, together with Executive Vice President Sales & Marketing Norbert Stiekema and Massimo Brancaleoni, Senior Vice President World Wide Sales. Novelty of the year was the opportunity of following the event live on the major social networks like Instagram and Twitter with the hastag #ProtagonistsoftheSea. During the ceremony, the New Products in the Costa Cruises 2017/2018 catalogue were presented, as well as the fun and original entertainment activities planned on board.
Best Web Agency in Italy 2015 - MSC Cruises
From 8 to 11 November 2015, the annual "All Stars of the Seas" awards ceremony of MSC Cruises was held on board the marvellous MSC Fantasia, where our Agency was awarded Best Online Agent. The ceremony took place during a mini-cruise in the Mediterranean departing from Genoa and stopping at Barcelona and Marseille.
Best Web Agency in Italy 2015 - Costa Cruises
For the third year in a row our Agency has been awarded by Costa Cruises as Best Online Agency. The ceremony took place on board the new Costa Diadema on the occasion of "The Protagonists of the Sea 2015", the annual event dedicated to the Best Travel Agencies, now in its 22nd edition. During the event Costa Cruises also presented the new Costa neoCollection 2016/2017 brochure.
Best Web Agency 2014 - MSC Cruises
Our agency was awarded as Best Online Agent during the award ceremony of the All Stars of the Seas event organized by MSC Cruises. The ceremony took place during three-night mini-cruise made between Genoa and Marseille. In the splendid setting of the Strand Theatre on board, country manager Leonardo Massa presented the awards in the various categories to the best agencies that has reached the best results with MSC Cruises.
"The protagonists of the Sea" 2014 - Costa Cruises
Our Agency was once again awarded by Costa Cruises as Best Online Agency 2013 for the excellent results achieved in the last year of activity. During the ceremony, the award was presented to Andrea Barbaro Sales Director of the company. Furthermore, it was the occasion to present the news for the upcoming 2015/2016 cruise season of Costa Cruises, which every year renews its offers to the public.
Best Costa Cruises Partner 2013 - Costa Cruises
The twentieth edition of the Protagonists of the Sea took place on board the Costa Mediterranea ship, the annual event dedicated to Travel Agencies with the best sales results. Around 1,500 agents from all over the world participated, and among all the agencies, our Travel Agency was awarded as the Best Costa Crociere Partner for its performance in 2012, in addition to the "Over the Top" agencies.
Best Web Agency 2012 - MSC Cruises
Last 7 and 8 November the award ceremony took place in Trieste as part of the event "United and Winning" promoted by MSC Cruises, on board MSC Poesia, dedicated to the Best Travel Agencies. During the ceremony we received the award for being the Best Web Agency 2012 Msc Cruises for the excellent work done during the previous year.
Nomination 2011 - Costa Cruises
This year our agency was nominated during "The protagonists of the Sea 2011" Costa Cruises for the second time thanks to our excellent work carried out throughout the year by our entire staff.
Best quality and innovation agency 2011 - MSC Cruises
Once again this year "United and Winning" was repeated, the appointment with which Msc Cruises awards the best Travel Agencies that achieved the best commercial results last season. Accompanying the 1,600 travel agents on the Msc Magnifica was Leonardo Massa, Msc Cruises Italy Country Manager, who awarded our Agency the prize for "Best Web Agency".
Nomination 2010 - Costa Cruises
"The Protagonists of the Sea 2010" saw our agency named Best Web Agency by Costa Cruises.
Best Web Agency 2009 - Costa Cruises
In the 2009 edition of "The Protagonists of the Sea", the cruise dedicated to Top Partner on the new Costa Deliziosa, Costa Cruises has awareded our agency as Best Web Agency in Italy for the excellent work in the cruise sector.
